The world is experiencing a shortage of leaders. The aim of this work is to develop a new mindset in the current occupants of professional leadership position to absorb the techniques and tools to deal with professionals in the knowledge era.
Methods: Awareness leading to the impact of their actions on the lives of employees and peers, the result of the company and the adoption of practices in people management that reconcile the results with the art of managing people.
Syllabus to be acculturated and adapted to customer needs Topics: - Context / Scenario - Definitions of leadership (what has changed in practice in dealing with people of the industrial revolution to information revolution) - Characteristics of great leaders - Leadership Management X; - Alignment of the management practices of people to the Mission, Vision and Values Business - Self-knowledge (the major inhibitors: time, fear and limiting beliefs); - Leadership Style (Emotional Intelligence; Assertiveness X Emotionality; Techniques Interpersonal Relationship; Understanding the mode of operation (own and others); Recovery and Flexibility to deal with individual differences; - Verbal Communication Skills (sending and receiving messages to and removal of distortions) - Nonverbal Communication Skills (NLP) - Negotiation and Conflict Management - Building High Performance Teams - Delegation (techniques of empowerment, delegation in accordance with the maturity of the person / team) - Feedback from the day-to-day and performance evaluation - Leader Coach and release human potential - Setting goals (strategic target and goal of competence) - Plan of action for achieving the objectives.
Load-Hours: Ideal version: 24H Short version: 16H
Target Audience: Professionals in leadership positions who need to develop skills in managing people for results.
Facilitator: Marcia Vespa
Director of Corporate Education Consulting steering. It Psychologist with extension in psychodrama, post graduate in business marketing, MBA in Personnel Management from FGV and Coach with international training and certification by ICI. Co-author of Performance Management Skills Assessment and integrating the Balanced Scorecard, with Rafael Leme, published by Thorsons. Serves 20 years as a manager in human resources developing projects aimed at training professionals for the corporate environment, aligned with corporate strategic goals. Was responsible for the areas of human resources, T & D and corporate education through e-learning, the Zip . Net, PrimeSys Academy and Global companies owned by Portugal Telecom, and Sangar Charts. As a consultant has a significant presence in Brazil's companies like 3M, PPG Industrial Paints and Coatings, Mark Up, House of shrimp, Noah Cuisine (Blue Tree Hotels) Gafor, Invitrogen, ABCIC, VR Valleys, with work aimed at developing leaders, internal training of educators, consultative selling, customer service, negotiation, coaching, among others. It also develops motivational events to celebrate the results, conventions and sales meetings for the strategic plan.
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